The Rules of Playing at Starzino
What we agree with you at registration
When you tick the box confirming that you are 18 or over and accept the Terms and Conditions and the Privacy Policy, these terms become a binding agreement between you and EHC LIMITADA, the company behind Starzino. Playing, depositing or claiming a bonus counts as acceptance of the version in force on that day. If you do not agree with any part of them, do not open an account.
How our offers work
Every bonus at Starzino is for players aged 18+ and is activated before the matching deposit. The bonus amount carries a x40 wagering requirement, and only bets made with bonus money count towards it. While a bonus is active, the maximum bet is £4.25, and a higher stake can void the bonus and its winnings. A bonus that you have not used or wagered within 10 days of being awarded can be withheld, and the sport bonus is valid for 14 days with x5 wagering at minimum odds of 1.70. All jackpot games and some other games are excluded until the wagering is met, and the maximum withdrawal after wagering is 10 times the initial bonus.
Where we are licensed and which law applies
Starzino operates under Costa Rica licence CR-OGL-2022-0617, held by EHC LIMITADA, a company incorporated in Costa Rica. These terms are governed by the laws of Costa Rica, and the games run on a random number generator certified by iTech Labs.
How we verify your documents
We ask for identity verification before your first withdrawal, and we may ask again later. You send a colour photo of your passport or UK photocard driving licence, a selfie and a proof of address no older than 3 months, such as a utility bill, a council tax bill or a bank statement. We complete the check within 24 hours of receiving every document, and you can upload them in advance in the Verification section.
What we do when a game malfunctions
If a game, a live table or the sportsbook fails because of a technical fault, we void the affected round or bet and return the stake to your balance. A malfunction voids all payouts and plays that came from it, even when a result has already been displayed. Contact live chat with the game name and the time of the round so that we can check the game log.
What we do not allow on our site
Each player may hold only one account, and opening a second one after losing access to the first is a breach of these terms. We also prohibit bonus abuse, collusion with other players, the use of bots or any automated tool, and playing from a payment method that is not registered in your own name. We may cancel the bonus, void winnings and close the account where we find such conduct.
Who we accept as players
You must be at least 18 years old and hold one account, in your own name, with GBP as the account currency. We hold no licence from the UK Gambling Commission, and you are responsible for checking that taking part is lawful where you live.
How we move your money
You deposit from £17 and withdraw from £34 on the methods shown below, and we approve or deny a withdrawal request within 2 days. We charge no fee, although your bank, e-wallet or the blockchain may charge theirs. A deposit in pounds can only be withdrawn in pounds, and a crypto deposit only in crypto.
| Method | Deposit | Withdrawal | Time after approval |
|---|---|---|---|
| Pay by Bank, Maestro, Visa Electron | From £17 | Deposit only | Not applicable |
| Visa, Mastercard | From £17 | From £34 | 1 to 3 days |
| Skrill, Neteller, Jeton | From £17 | From £34 | Up to 24 hours |
| Bitcoin, Ethereum, Litecoin, USDT | From £17 | From £34 | 1 to 24 hours |
Non-jackpot winnings are capped at £1,700 a day, £5,950 a week and £17,000 a month, and crypto withdrawals at £2,550 a day, £8,500 a week and £25,500 a month.
What we are not liable for
We are not liable for losses that come from your own decisions to stake, for interruptions of your internet connection or for faults on your device. Nor are we liable for delays by your bank, by Skrill, Neteller or Jeton, or by the blockchain once we have sent a payment. Our liability for any claim is limited to the balance held in your account at the time.
How we tell you about changes
We may change these terms, and we publish the new version on this page with a revised date. Where a change affects your balance or an active bonus, we notify you by email before it applies. Playing after the date shown counts as acceptance of the updated version.